While every effort was made to produce a reliable product , it is a normal part of the manufacturing process that machine defects are not all caught in manufacture and escape to the field. To protect the customer the machine carries a parts warranty for the first 12 months for parts (excluding items judged normal wear and tear) which will be replaced for no charge.
A maintenance manual is available and will be provided to service personnel on request. In addition hands-on factory training can be provided at our St Paul location.
Lifetime telephone support is provided during normal working hours at no charge.
In the course of the design of the GORBY 1000, significant attention was spent insuring ease of maintenance. Imbedded in the control unit are diagnostics that help isolate problems and facilitate a quick repair.