FAQs2021-02-02T23:13:26+00:00
Does it work with tea?2021-02-02T23:09:07+00:00

We have had successful outcomes with the few teas we tried. The trick is to grind the tea fine so as to achieve the steeping effect win the 30 seconds the beverage machine is flowing water.

Where is the Gorby 1000 made?2021-02-02T23:11:56+00:00

The Gorby 1000 is designed and assembled in the USA.

Phone Support2021-02-02T23:12:15+00:00

With few exceptions, telephone support is free.  Extensive calls may incur a nominal fee.

Warranty/Service2021-02-02T23:12:37+00:00

While every effort was made to produce a reliable product , it is a normal part of the manufacturing process that machine defects are not all caught in manufacture and escape to the field. To protect the customer the machine carries a parts warranty for the first 12 months for parts (excluding items judged normal wear and tear) which will be replaced for no charge.

A maintenance manual is available and will be provided to service personnel on request. In addition hands-on factory training can be provided at our St Paul location.

Lifetime telephone support is provided during normal working hours at no charge.

In the course of the design of the GORBY 1000, significant attention was spent insuring ease of maintenance. Imbedded in the control unit are diagnostics that help isolate problems and facilitate a quick repair.

Biodegradable Vs. Compostable2021-02-02T23:12:59+00:00

You’ve probably heard both of these terms when talking or reading about eco-friendly products.  So what’s the difference?

Biodegradable plastic is plastic which will degrade from naturally occurring microorganisms, such as bacteria, fungi etc. over a period of time. Note, that there is no requirement for leaving “no toxic residue”, as well as no requirement for the time it needs to take to biodegrade.  That’s why, we generally describe the G-Pod as being compostable.

Compostable plastic is plastic which is “capable of undergoing biological decomposition in a compost site as part of an available program, such that the plastic is not visually distinguishable and breaks down to carbon dioxide, water, inorganic compounds, and biomass, at a rate consistent with known compostable materials (e.g. cellulose). and leaves no toxic residue.” American Society for Testing & Materials (ASTM).

In order for a plastic to be called compostable, three (3) criteria must be met:

  1. Biodegrade – break down into carbon dioxide, water and biomass at the same rate as cellulose (paper).
  2. Disintegrate – the material is indistinguishable in the compost, that it is not visible and needs to be screened out.
  3. No Eco-toxicity – the biodegradation does not produce any toxic material and the compost can support plant growth.

The G-Pods have been subjected to testing at a commercially approved lab. The results of the analysis confirms that the pods meet ASTM D 6400-12 specifications, as well as, BPI requirements for % Ash and Heavy Metals Analysis.

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